Job Description

• Manage and maintain the Dynamics 365 Project Operations platform roadmap.
• Oversee prioritisation, scheduling, and delivery of D365-related projects.
• Liaise with Finance, Operations, Sales & Marketing, and Governance teams.
• Chair steering group and change advisory meetings.
• Manage relationships with external D365 support and maintenance partners.
• Ensure compliance with governance, data protection, and system best practices.
• Lead and manage the internal D365 development team.
• Oversee solution design, system architecture, and platform integrations.
• Monitor platform performance, user adoption, and reporting capabilities.
• Drive continuous improvement, automation, and process optimisation initiatives.
• Manage change requests, user training, and business readiness activities.
• Maintain system documentation, training materials, and support resources....