**Overview**

The Cyber Incident Response Analyst role is pivotal in reinforcing the client’s cybersecurity framework by serving as the primary entry point for all external communications regarding cybersecurity incidents and related information requests. Operating within the client’s 24x7 Operations Center, the Analyst will engage in case management, triage, and operational coordination of cybersecurity incidents.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

**Responsibilities**

+ Provide first-line support for incidents and technical issues reported by client’s staff and customers.
+ Categorize and escalate incidents according to severity and ensure compliance with Standard Operating Procedures (SOPs).
+ Escalate cases to specialized teams (e.g., Threat ...