A leading telecommunications company in the United Arab Emirates seeks a CVM Loyalty & Retention Manager to enhance customer engagement and reduce churn. Responsibilities include developing loyalty strategies, analyzing customer feedback, and collaborating cross-functionally. Candidates should possess a Bachelor's degree and have at least 3 years of experience in Telecom or eCommerce. The role involves tracking KPIs and executing targeted retention campaigns, ensuring a customer-centric approach is maintained.
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