Job Req Number:
Time Type: Full Time

Key Tasks & Deliverables

• Check the daily workbench and workload allocation and ensure all jobs are actioned based on priority and within allowed KPI.
• Follow the SOP with the steps on how the process of vetting and compiling. Check special instructions for specific customers.
• Report irregularities as per SOP.
• Send email communication to responsible party for any missing documents for Customs clearance. Perform proper escalation when necessary.
• Attend to customer Pre-lodge activities and queries.
• Sending jobs into pre-lodge.
• Active participation in projects for process improvements
• Individual Performance to meet/exceed expectations as defined in the SLA
• Work under the direction of Team Leader/s
• Adapt to DSV GBS MNL culture and perform in line with the Values/behaviors defined
• To be a DSV GBS ambassador.
• Res...