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Customer Technical Support Specialist (NEN)

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UIC Government Services and the Bowhead Family of Companies
πŸ“ Dahlgren, United States
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Location Dahlgren
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Posted June 27, 2026
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Commute Local Area
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Job Description

**Overview**

CUSTOMER TECHNICAL SUPPORT SPECIALIST (NEN) (RDTE)

Bowhead has a job opening for a Desktop Support Technician in Dahlgren, VA. The candidate will provide customer support and technical assistance to users of a specific organization at the Naval Surface Warfare Center Dahlgren Division (NSWCDD).





**Responsibilities**

+ Apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Specific support consists of troubleshooting hardware, software, and network related issues.
+ Assist users with data migrations whenever the user's system is Tech Refreshed.
+ Monitor the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.
+ Provide public folder management support (e.g., permission and administrator roles).
+ Provide share drive management including administrative responsibilities, training co...

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πŸ“ Location Details

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City
Dahlgren
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Country
United States
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Commute
Local Area

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