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Customer Support Technician
MC Machinery Systems Inc
📍
Elk Grove Village, United States
Location
Elk Grove Village
Posted
June 06, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Elk Grove Village, IL, US
Salary Range: $22.00 To $29.00 Hourly
MC Machinery Systems, Inc.
Job Description
DUTIES & RESPONSIBILITIES:
+ Understand and effectively explain the applications of various abrasives and material finishing techniques
+ Perform machine installations and follow up to verify proper machine setup and alignment.
+ Provide customer support via telephone for application and operational issues.
+ Troubleshoot and resolve machine problems at customer sites to improve and enhance equipmentperformance.
+ Develop technical documentation, including training manuals,workbooks,and sample projects forclassroom use.
+ Provide handson training and support to customers and internal teams to ensurepropermachineoperationadherence to best practices.
+ Diagnose and resolve machineperformanceissues. suffice inconsistenciesandprocessinefficiencies.
Salary Range: $22.00 To $29.00 Hourly
MC Machinery Systems, Inc.
Job Description
DUTIES & RESPONSIBILITIES:
+ Understand and effectively explain the applications of various abrasives and material finishing techniques
+ Perform machine installations and follow up to verify proper machine setup and alignment.
+ Provide customer support via telephone for application and operational issues.
+ Troubleshoot and resolve machine problems at customer sites to improve and enhance equipmentperformance.
+ Develop technical documentation, including training manuals,workbooks,and sample projects forclassroom use.
+ Provide handson training and support to customers and internal teams to ensurepropermachineoperationadherence to best practices.
+ Diagnose and resolve machineperformanceissues. suffice inconsistenciesandprocessinefficiencies.