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Customer Support Specialist with French and German
Pontica Solutions Ltd
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Remote, Switzerland
Location
Remote
Posted
May 27, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Customer Support Specialist with French and German
Full Time
Hybrid
Posted April 28, 2026
All interviews will be conducted remotely (online or by phone).
Explore the retail world of a prominent retail company based in Switzerland, known for its extensive network of supermarkets and hypermarkets. They offer a wide range of products, including groceries, household items, and electronics, all while emphasizing quality, affordability, and sustainability. With a strong commitment to social responsibility, they support local communities and promote environmentally friendly practices.
What you will do
- Provide 1st level support for IT systems, assisting with basic hardware, software, and network issues.
- Troubleshoot Point of Sale (POS) and logistics system challenges with guidance from senior staff.
- Help manage user accounts and permissions.
- Support simple technical queries and...