7+ BPO APAC hiring | Sales Recruitment | Talent Attraction & Sourcing Expert

About the Company

We are recruiting fluent in Mandarin speaking professionals (candidates from Taiwan are preferred) to join our Global Customer Support team in Penang, Malaysia. This position requires proficiency in Mandarin and English to provide quality service to customers in Asia.

About the Role

This position requires proficiency in Mandarin and English to provide quality service to customers in Asia.

Responsibilities

• Provide professional support to customers in Mandarin and English via phone, email and online chat.
• Guide customers to complete the online order and payment process.
• Handle customer issues efficiently and escalated urgent matters when necessary.
• Accurately record customer information and strictly adhere to data security regulations.
• Work ...