📍 Local Job Near You
Customer Support Specialist
Magnus Resources Solutions Inc.
📍
makati, Philippines
Location
makati
Posted
May 30, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
- Helping our customers via chat and email, they are cool, but some need more attention than others. The coolest part of the role is using your better judgment and not sounding robotic.
- Working with other departments to solve customer queries requires confirming data from different sources to determine what would be the accurate outcome.
- Helping our customers with all their enquiries ,Explaining how to use services.
- Clarifying company Terms and Conditions when it is needed.
- Assisting customers with ongoing marketing campaigns.
- Logging tasks in accordance with company guidelines.
- Escalating and following up customer cases when needed.
- Promote good relationships with existing customers to enhance brand image and customer loyalty.
- Adhere to the company's service standards and operational procedures to ensure consistent service quality.
- Continuously improve customer service quality and strive to achie...