Company Overview

We are partnering with a fast-growing SaaS company focused on workflow automation, customer communication, and operational efficiency for businesses across the US market. The company operates in a high-performance, product-driven environment where customer support goes far beyond traditional ticket handling. This role is adecuado for candidates who enjoy solving technical problems, working with automation tools, and supporting customers in a fast-paced SaaS environment. Unlike traditional support teams, the company works closely with customers using no-code automation workflows, integrations, AI-powered tools, and communication platforms to run critical business operations. This is a strong opportunity for ambitious professionals looking to grow into Customer Success, Product, or Product Marketing functions over time.

Responsibilities

Customer Support & Troubleshooting

• Provide fast and professional support via chat, email, and...