Location
Porto
Posted
June 05, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
YouTube Customer Support Specialist (PPS) – German Speaker
Location: LACS Santos, Spain
Work Model: On-site
Start Dates: 2 February 2026 | 16 February 2026
Languages: German (Fluent)
Working Hours:
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Rotative shifts, Monday to Sunday
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Shifts between 08:00 – 00:00
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Shuttle service provided for late shifts
Role Overview
As a YouTube Customer Support Specialist, you will assist users with platform-related inquiries, ensuring high service quality and user satisfaction.
Key Responsibilities
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Handle customer inquiries via multiple channels
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Provide guidance and support related to YouTube services
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Troubleshoot basic issues and escalate when needed
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Maintain high customer satisfaction standards