Customer Support Specialist

Location: Porto, Portugal
Contract Type: Full-time (On-site)
Languages: French(C2), English (B2+)

Working Hours: Rotational shifts

• Monday – Saturday: 07:00 – 19:00

Role Overview

We are looking for a service-driven and detail-oriented Customer Support Specialist to support French-speaking customers for a premium lifestyle and consumer brand.
You will be based on-site in Porto, delivering personalized support for digital products and services, while ensuring a high-quality customer experience in a regulated environment.

Key Responsibilities

• Handle incoming customer inquiries via phone, chat,...