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Customer Support Specialist (Cantonese) | Onsite KL | High Growth CX Role
Velenosi&Meredith
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melaka, Malaysia
Location
melaka
Posted
June 15, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Customer Success Specialist (Local) β Cantonese | Banking Sector | Kuala Lumpur (GTower) Up to RM4000 + Language Allowance | 24/7 Rotational Shift | Onsite | ASAP Start We are currently hiring a Cantonese-speaking Customer Success Specialist to join a leading banking support environment based in Kuala Lumpur (GTower). This role is ideal for individuals who are passionate about customer service, problem-solving, and supporting clients in a structured financial services environment. Key Responsibilities: Educate customers on self-service banking options and digital channels Conduct callback verification for transactions and request supporting documents when needed Identify customer needs, analyse issues, and provide appropriate solutions Perform KYC-related tasks when required Deliver a professional and high-quality customer experience in every interaction Requirements: Fluent in Cantonese (C1 level) and strong English communication skills Mini...