Description
We are seeking a Customer Support Specialist to deliver excellent service by assisting customers with inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is professional, empathetic, detail-oriented, and comfortable working in a fast-paced environment.

Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.

• Troubleshoot and resolve product or service issues effectively.

• Document customer interactions and resolutions in CRM software.

• Collaborate with internal teams to escalate and resolve complex customer concerns.

• Identify opportunities for process improvement based on customer feedback.


Requirements
• 2+ years in customer service or support role.

• Strong problem-solving and communication skills.

• Experience using CRM systems such as Salesforce or HubSpot.

Talent...