**Are you looking for an innovative workplace passionate about making the world greener?**Then **Consat Telematics** is the place for you! We are proud to be a leading global player in public transport technology. Our core business is to develop, maintain and implement public transport systems for vehicle manufacturers, operators and the passengers who rely on these services.
We love making a difference for people all over the world through modern technology! With customers in Sweden, Norway, Canada, Brazil, Dubai, and Australia, we’re ready to take Consat Telematics to the next level. **Join us on this exciting journey!**
**About the Role**:
**In your day-to-day work, you will**:
- Respond promptly to customer inquiries, addressing technical questions and issues.
- Create and manage support tickets in Jira, ensuring accurate documentation and timely resolution in line with SLAs.
- Perform initial triage of reported issues and escalate when needed.
- Guide customer...