Customer Support Representative with Mandarin – Crypto Platform | Bybit account (Chat & Email)
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Job Description
Customer Support Representative with Mandarin – Crypto Platform | Bybit account (Chat & Email)
This role follows a hybrid model — day shifts are office‑based, while night shifts are performed remotely.
As a Chat Support Representative , you will play a key role in delivering an exceptional customer experience for Bybit , one of the world’s leading cryptocurrency trading platforms, as part of a global project delivered by Conectys .
You will be at the frontline of customer interactions, supporting users through live chat and email , while helping ensure smooth daily operations and continuous service improvement within a fast‑paced fintech / crypto environment . This role requires accuracy, analytical thinking, and a genuine interest in financial markets and crypto‑currency products, while offering space for learning, growth, and long‑term career development.
With over 3,000 employees across multiple sites worldwid...