**Job Title:** Customer Support Representative
**Location:** Wilkes Barre, PA
**Hours:** Monday – Friday, 8:00 AM – 4:30 PM (Day Shift)

**Overview:**
We are seeking a motivated and resourceful Customer Support Representative I to join our Logistics team. As a liaison between the company and our customers, you’ll play an essential role in coordinating logistics activities with the warehouse and transportation operations. If you have a strong sense of urgency, advanced communication skills, and proficiency in MS Office, we want to hear from you!

**Responsibilities:**

+ Act as the primary point of contact between the company and customers, ensuring seamless logistics coordination
+ Manage order processing and coordinate inbound/outbound shipments for multiple customers
+ Provide customized reports and inventory information based on customer needs
+ Oversee inventory management, including processing receipts, shipments, and bill of lading docum...