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Customer Support Representative
Endless Motion Marketing and Consultancy
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muntinlupa, Philippines
Location
muntinlupa
Posted
June 06, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Customer Support
- Account Assistance: Help customers with account-related inquiries, such as login issues, password resets, and updating personal information.
- Navigation Guidance: Assist customers in navigating the site, locating available content, understanding interactive platform options, and using site features effectively.
Transaction Management
- Deposit and Withdrawal Assistance: Guide customers through the deposit and withdrawal processes, ensuring they understand payment methods, processing times, and any associated fees.
- Verification Processes: Assist customers in completing identity verification procedures required for withdrawals or account activation, ensuring compliance with regulatory standards.
Dispute Resolution
- Handling Complaints: Address and resolve customer complaints related to bet outcomes, content fairness, and payment issues. Ensure that all complaints are han...