We are currently seeking a Customer Support Representative that can work with Healthcare Professionals in a fast-paced hospital environment. Experience with troubleshooting both Hardware and Software is required. This is a full-time contract position that could lead to a permanent position.

Lanier Healthcare Canada provides software and technology primarily for the healthcare industry. We specialize in workflow automation for the Electronic Medical Record (EMR) and we simplify this by providing innovative software solutions that can speech enable the EMR. Lanier is also a proud Business Partner of 3M and Dolbey.

Lanier supports a healthy work environment through a good work/life balance as well as a friendly workplace. We also offer an attractive remuneration package that includes group health benefits as well as a pension plan.

Responsibilities

• Responds to customer support calls.
• Acts as the first line support person for customer...