Customer Support Representative (German)
No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.
You are fluent in German and passionate about delivering great customer service. Join our international team as a Customer Support Advisor, working remotely from anywhere in Portugal.
You’ll be the first point of contact for customers — a true brand ambassador ensuring a smooth and positive experience every time.
Your Role:
You’ll support customers via social media, chat, phone, and email with inquiries about subscriptions, invoicing, and technical issues. You’ll troubleshoot, find solutions, and make sure every customer feels valued and supported.
Key Responsibilities:
Address customer needs with enthusiasm and professionalism
Troubleshoot issues and provide accurate solutions
Support account management and software functionality
Deliver timely, preci...