Customer Support Representative- English & German

Department: Customer Experience

Employment Type: Permanent

Location: South Africa

Description

At Veriforce, we help companies in high‑risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day.

A Customer Support Representative, you will be responsible for delivering high‑quality support to contractors and customers throughout their lifecycle—from onboarding and activation to renewals, compliance support, and ongoing assistance. You will handle both inbound and outbound communica...