+ **NOW HIRING:** Customer Support Representative I **Location:** Avon, CT 06001 **Hours:** 10:00 AM – 6:00 PM OR 11 AM - 7 PM (Monday–Friday) **Position Type:** Temp to Hire **Pay Rate:** $19.00/hour
**Position Overview:**
We are seeking a compassionate and detail-oriented **Customer Support Representative I** to join our customer service team in Avon, CT. This role is focused on providing support to Medicare participants, primarily individuals aged 65 and older. The ideal candidate will have prior customer service experience, excellent communication skills, and the ability to navigate sensitive healthcare-related issues with empathy and professionalism.
**Key Responsibilities:**

+ Serve as the primary point of contact for Medicare members, providers, pharmacies, and other insurance carriers.
+ Assist with claim and prescription-related issues via phone and email.
+ Clearly explain benefits and resolve inquiries with patience and care.
+ Ensure timel...