Description
Key Responsibilities

+ Respond to customer inquiries in a timely and professional manner

+ Troubleshoot and resolve product, service, or account-related issues

+ Document interactions accurately in customer service or CRM systems

+ Escalate complex concerns to the appropriate internal teams

+ Provide customers with accurate information regarding products, services, or processes

+ Follow up on open issues to ensure resolution and customer satisfaction

+ Support service quality goals and contribute to a positive team environment


Requirements
Qualifications

+ 1+ years of customer service, call center, or support experience preferred

+ Strong written and verbal communication skills

+ Excellent problem-solving and active listening abilities

+ Ability to manage multiple inquiries and tasks efficiently

+ Experience with customer service platforms or C...