Customer Service Manager – Operations & Experience 

Location: Fort Worth, TX
Employment Type: Full-Time 
Compensation: $90,000+ annually + performance-based bonuses 

Overview 

Lead a high-performing team in a fast-paced, high-volume customer service environment where consistency, accountability, and execution drive success. 

We’re looking for a hands-on leader who knows how to build strong teams, manage performance, and deliver a high-quality customer experience at scale. This role is ideal for someone from hospitality, retail, or customer service leadership who thrives in structured environments and leads from the front. 

No industry-specific experience required — full training provided. 

What You’ll Do 

• Lead daily operations in a high-volume, customer-facing environment  

• Manage, coach, and develop a team of 30+ employees  

• Drive a...