Engage directly with our customer support team as a Customer Support Intern. This 8-month internship will enhance your skills in managing deliveries and supporting invoicing processes for technical missions.
Aimed at students pursuing degrees in Business or Engineering, this internship emphasizes organizational and communication skills. You will monitor contract entitlements, maintain accurate data in SalesForce.com, and support various initiatives that drive customer satisfaction. Your resourcefulness and team spirit will be crucial for success.
Key Responsibilities:
• Update management on service entry timelines
• Keep SalesForce.com data accurate and updated
• Assist with customer-centric operational initiatives
• Communicate with Field Support to resolve requests
• Process and reconcile customer satisfaction invoices
Requirements:
• Current enrollment in a bachelor's degree program
• Competence with MS Office tools
• Strong bilingual communication s...