Customer Support Expert

Reference: 56510

Umbrella Rate: £17.46/hr (Inside IR35)

Do you have a background in customer service, looking for a role offering development and progression? This is your chance to join an exciting and dynamic contact centre environment where no two days are the same. As a Customer Support Expert, you'll play a pivotal role in delivering exceptional service while enjoying the opportunity to develop your skills, enhance your expertise, and make a real difference to customers. The company offers a supportive and fast-paced environment that values innovation, adaptability, and customer satisfaction. If you’re looking for a role that rewards dedication and resilience, this is the perfect opportunity for you.

What You Will Do:

• Handle inbound and outbound calls with professionalism, providing outstanding customer service at every interaction.
• Respond to customer enquiries received through email, live chat, SMS and post, ens...