Position Summary:We are seeking a dedicated and customer-focused Customer Support Representative to join our team. In this role, you will serve as the first point of contact for our customers, helping them resolve issues, answer questions, and ensure a positive experience with our products/services. Key Responsibilities:Respond to customer inquiries via phone, email, live chat, or social mediaProvide accurate, timely, and empathetic support to resolve customer issuesTroubleshoot basic technical issues and escalate complex problems when necessaryMaintain detailed records of customer interactions in the CRM systemFollow company procedures and service standards to ensure consistencyCollaborate with internal teams to find customer-focused solutionsEducate customers about products, services, and best practicesGather customer feedback and share insights with the team Qualifications:High school diploma or equivalent (college degree preferred)Previous experience in customer support or a relate...