We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude.
The Customer Support
Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
Qualifications
Intermediate or above
Customer support and other job experience preferred
Must be flexible to work in shifts
Proficiency with MS Office (Particularly MS Excel and MS Word)
Collaborative mindset
Customer service focus
Hands-on-problem solving ability
The ability to communicate technical information in a simple manner
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