Customer Support- Escalations (Email&Chat)
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Job Description
Laundryheap is an award-winning, industry-leading startup thatโs transforming the way people do laundry and dry cleaning. We collect, clean, and deliver items back to customers in as little as 24 hours, making us one of the fastest services in the industry.
Headquartered in the UK, our service is live in 14+ international markets and rapidly expanding across Europe, Asia, and North America.
Weโre now seeking an energetic, detail-oriented individual to join our team in our Bengaluru office. As an international brand working across multiple time zones, weโre looking for someone flexible, adaptable, and excited to work in rotating shifts to support our global operations.
Make a real impact ๐
At Laundryheap, every conversation matters. As part of our Escalations team, youโll be the voice that turns challenging situations into positive customer experiences. Youโll play a key role in solving complex issues, supporting customers through claims or refunds, and help...