1. Role Overview

We are looking for a Customer Support Engineer to provide technical and field support for PCB Assembly and Semiconductor manufacturing equipment. The role involves troubleshooting machine issues, performing maintenance activities, supporting installations, and ensuring effective customer communication. Candidates should have hands-on experience with SMT and semiconductor process equipment involving automation systems.

2. Key Responsibilities

- Provide customer and technical support for PCB Assembly and Semiconductor equipment
- Perform machine installation, commissioning, and startup activities
- Troubleshoot equipment issues and implement corrective actions
- Conduct preventive and breakdown maintenance activities
- Diagnose electrical, mechanical, and automation-related machine issues
- Support machine calibration and performance optimization
- Handle field service activities at customer locations
- Maintain service rep...