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Customer Support Engineer

🏢
3010 K-T LTD Japan
📍 mie, japan, Japan
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Location mie, japan
📅
Posted June 05, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Description

:

The Customer Support Engineer hired to this position will support the FaST tool. Successful applicants will be formally trained at one of our award-winning training centers in California, USA or, Singapore or Taiwan.

  • Responsible for customer service activities associated with updating, troubleshooting, diagnosing, and repairing of highly complex capital equipment at customer sites.
  • Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment.
  • Coordinates actions with customers to minimize down time.
  • Prepares fields service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems.
  • Contributes to the capturing, re-use, collaboration, and improvement of knowledge using available systems.
  • Provides assistance to other Field Service and Installation Engineers in resolving pr...

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    📍 Location Details

    🌆
    City
    mie, japan
    🗺️
    Country
    Japan
    🚗
    Commute
    Local Area

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