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Customer Support Associate

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Aerotek
πŸ“ edmonton, Canada
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Location edmonton
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Posted June 04, 2026
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Commute Local Area
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Job Description

Summary

Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support.

Essential Duties and Responsibilities

  • Ensuring front office customer service (telephone and reception desk).
  • Completing internal payroll.
  • Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS.
  • Time and Audit Billing report audit.
  • Managing the distribution and explanation of expected and actual commission numbers.
  • Resolution of all spread and commission related issues.
  • Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner.
  • Managing the Unemployment Process including claims and hearings.
  • Managing the Worker's Compensation Program including education, filing claims and alternate ligh...

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πŸ“ Location Details

πŸŒ†
City
edmonton
πŸ—ΊοΈ
Country
Canada
πŸš—
Commute
Local Area

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