Customer Support Agent - Hermanus
Join a Fast-Growing Fintech Authorised by the South African Reserve Bank
Hermanus, Western Cape (On Site) | R18 000 - R25 000 per month

About Our Client

Our client is a forward-thinking fintech company operating as an Authorised Dealer with Limited Authority (ADLA) under the South African Reserve Bank. The business delivers secure, tech-enabled financial services and prides itself on innovation, agility, and service excellence. As part of a small, close-knit team, employees enjoy a collaborative environment where accuracy, communication, and customer trust are at the heart of every interaction.

The Role: Customer Support Agent

This role is focused on providing professional, computer-based customer support across multiple digital channels, including WhatsApp, Facebook, and inbound/outbound calls. You'll assist customers with queries, guide them through the onboarding process, and troubleshoot account-rel...