LOCATION: Barcelona, Spain

SCHEDULE: 38.5h/week

WORKING HOURS: 09:00 – 20:00

CONTRACT: Temporary

ABOUT THE ROLE

Join a leading global travel platform and become part of an international customer support team. As a Customer Support Advisor, you will play a key role in ensuring a smooth experience for travellers and accommodation partners worldwide. You will be responsible for understanding customer needs, resolving issues, and acting as a bridge between international travellers and accommodation providers—all while delivering an exceptional level of service.

KEY RESPONSIBILITIES

• Handle customer inquiries via phone and email in a professional and efficient manner
• Support travellers and partners with bookings, payments, and technical questions
• Mediate between customers and accommodation providers to resolve issues
• Provide clear, accurate information while f...