Join eShepherd as a Customer Success Specialist and enhance your career in AgTech. Help Canadian ranchers succeed with our ground-breaking livestock management solutions through effective support and training.

This role demands practical problem-solving and excellent communication skills. You’ll facilitate onboarding and consistently engage with customers to foster solid relationships and gather valuable feedback. As part of a high-growth company backed by Gallagher, you will be pivotal in shaping customer experiences and contributing to creative strategies in livestock operations.

Key Responsibilities

• Lead customer onboarding and product training sessions
• Foster trusted relationships with farming producers
• Deliver ongoing support and best‑practice advice
• Monitor engagement for retention and success
• Collaborate with global teams on customer insights

Requirements

• Proven experience in custom...