Customer Success Representatives — Health & wellness brand

Earn up to PHP 18,000/month for this position
G/F Building 3, Matina IT Park, McArthur Highway, Davao, PH

QUALIFICATIONS

• Minimum of 3 years of work experience in customer service and high-volume call center environment
  • Passion for delighting customers and providing excellent service
  • Excellent communication skills
  • Ability to exercise empathy and diplomacy
• Experience in the healthcare industry is preferred
• Basic technical skills—able to navigate through smartphone and computer applications
  • Experience using CRM and communication tools such as Zendesk, Slack
• Ability to work autonomously as a self-directed remote employee
• High attention to detail and ability to multitask, able to achieve accuracy in data entry tasks
• Ability to quickly learn and retain processes and policies