Customer Success Representative (Dutch Speaker)
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Are you passionate about the success of your customers and the value they receive from the solution you helped create? Do you enjoy building strong partnerships with your customers? Are you as comfortable listening to customer feedback as you are providing the feedback to your product team? Are you able to consume information, provide solutions based on your expertise, and truly find happiness in helping people? Then we might just have something for you...
Here's a little taste of your challenge:
You will be responsible for the retention and expansion of our customers. As a member of the global Bridgestone Mobility Solutions team, you will have to deliver the following:
Be responsible for your own SME customer portfolio in terms of Customer Experience, Adoption, Churn & Revenue growth;
Own the complete customer life-cycle of on-boarding, adoption, expansion and renewal of your customers' contracts;
Inspire...