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Job Description
Please note we plan to hire for this role in the near future. Any applications to this job posting are to express interest in possible future openings (no current role is open). Due to this being an expression of interest, there may be a delay in hearing back from our recruiting team.
Customer Success Managers drive an elevated level of customer satisfaction, successful product use, software expansion and customer retention. Using their consultative mindset and collaborative nature, they are responsible for developing & maintaining existing customer relationships while leading the customer to full adoption and value-realization of ResMed products.
Let’s talk about Responsibilities.
Manage a group of enterprise software customers, keeping them engaged and using ResMed products, with the goal of maximizing value, growing business, building customer loyalty and reducing churn.
For new customers, on-board through supporting...