At Ascend, we provide software to nonprofits and foundations to help them fundraise through innovative lottery programs. Our clients include hospitals, branded non profits, humane societies, and others across North America. Ascend has raised more than $1.4B for non profit organizations to date.

We’re growing fast, and our Customer Success Managers are at the center of that growth. At Ascend, you’ll learn how to be a world-class Customer Success Manager — how to grow revenue, influence executives, and drive lasting impact.

This is a full-time contract spanning 12 months from the date of hire.

The Role

At Ascend, Customer Success is a revenue engine. You’ll own a portfolio of clients and your job is to grow their lottery revenue — which grows ours. That means influencing, persuading, and guiding clients to make moves that drive results.

You’ll be measured on the growth of your accounts. To win here, you need to be revenue minded, intelligen...