Hybrid - Taguig 1-3 Yrs Exp Bachelor Full-time

Job Description

Insurance Health & Wellness

Life Insurance, HMO

Job Title: Customer Success Manager (Tenable)

Work Setup: Hybrid (2 days WFH; 3 days On-site)

Target Start Date: 30-Mar-2026

Headcount: 2

Salary & Benefits:

• Allowances: ₱5,000 (₱3,000 allowance + ₱2,000 performance bonus incentive)
• HMO
• Life Insurance

Responsibilities:

• Encourage clients to utilize new features that will help drive their business forward
• Provide insights and relay customer feedback to internal teams including Sales, Marketing, Product, Technical Support, Operations, Finance, and Engineering
• Evaluate churn and downsell risks and proactively address dissatisfaction or feature gaps
• Develop plans to ensure successful platform adoption aligned with client...