We are partnering with a fast-growing fintech company in the treasury and capital markets space that is looking to hire a Korean-speaking Customer Success Manager to support and grow relationships with clients across the APAC region.
This role will be responsible for managing customer relationships throughout the post-sales lifecycle, driving product adoption, ensuring customer satisfaction, and identifying opportunities for account growth and retention
. Responsibiliti esAct as the primary point of contact for client s.Build strong relationships with key stakeholders and understand customer business objective s.Drive onboarding, implementation, product adoption, and customer engagement initiative s.Conduct regular business reviews and provide strategic recommendations to customer s.Monitor customer health, identify risks, and proactively manage retention effort s.Collaborate closely with Sales, Product, and Support teams to deliver an excellent customer experienc e.Identify upse...