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Customer Success Manager - Shield - San Jose, CA
UPS
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SAN FRANCISCO, United States
Location
SAN FRANCISCO
Posted
June 02, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowβpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
The Shield Customer Success Manager (CSM) will oversee and nurture relationships with large customers. The Shield CSM will act as a trusted advisor, drive value realization and long-term success for our strategic customers. The ideal Shield CSM will excel at building strong business collaboration, understanding complex business needs, and align our solutions to meet those objectiv...
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowβpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
The Shield Customer Success Manager (CSM) will oversee and nurture relationships with large customers. The Shield CSM will act as a trusted advisor, drive value realization and long-term success for our strategic customers. The ideal Shield CSM will excel at building strong business collaboration, understanding complex business needs, and align our solutions to meet those objectiv...