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Customer Success Manager, Robotics Technical Services
Amazon
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Herndon, United States
Location
Herndon
Posted
June 03, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Description
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and youโll fit right in here at Amazon Robotics (AR). We are a smart team of doers that work passionately to apply robotics solutions to solve real-world challenges that will transform our customersโ experiences in ways we canโt even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools you need to invent with us in ways that are rewarding, fulfilling and fun.
The Customer Success (CSM) team is the primary link between AR and Operations coaching site leaders on operational best practices, robotics systems and tools. You will work directly with operations leaders at Amazon Fulfillment and Transportation Centers to meet or exceed the as designed performance of their robotic technology and processes. You will identify operational pain-point...
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and youโll fit right in here at Amazon Robotics (AR). We are a smart team of doers that work passionately to apply robotics solutions to solve real-world challenges that will transform our customersโ experiences in ways we canโt even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools you need to invent with us in ways that are rewarding, fulfilling and fun.
The Customer Success (CSM) team is the primary link between AR and Operations coaching site leaders on operational best practices, robotics systems and tools. You will work directly with operations leaders at Amazon Fulfillment and Transportation Centers to meet or exceed the as designed performance of their robotic technology and processes. You will identify operational pain-point...