Company Overview

Our client is an IT and Voltage Services provider with expertise in deep niche education, real estate, and construction markets. They lead with integrity and transparency, while offering innovative solutions and excellent customer-focused experience.

About the Role

The Client Success Manager is the primary owner of the client relationship — responsible for day-to-day communication, account health, retention, and organic revenue growth within an existing client portfolio. This role blends the coordination and relationship management of a traditional Account Manager, the health-monitoring and churn-prevention focus of a Client Success Manager, and the revenue instinct of a Business Development Manager — all applied exclusively within the existing client base.

The right person for this role is equally comfortable running a quarterly business review, spotting an upsell opportunity from a sup...