Location
lahore
Posted
June 10, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
The Fine Liners is hiring a Customer Success Manager for its international e-commerce store specializing in custom products like LED neon signs, business 3D letters, and dΓ©cor. We serve clients in Australia, the US, and GCC markets.
Who Should Apply?
We seek client-focused professionals with experience in customer success, account management, or client servicing. The right candidate can calm customers, solve problems logically, and build long-term trust.
Key Responsibilities
- Manage customer journey after sales (updates, deliveries, coordination).
- Handle complaints and convert them into positive outcomes.
- Upsell and encourage repeat orders from existing clients.
- Maintain CRM records (orders, follow-ups, issues).
- Ensure clients receive premium-level support and satisfaction.
Requirements
- 2β3 years in customer success, account management, or client servicing.
- Strong communicati...