A global technology firm is seeking an experienced Customer Success Manager (CSM) in Kuala Lumpur, Malaysia. This strategic role involves managing service delivery and customer success for industrial clients across Southeast Asia. Ideal candidates will hold a CAT II or CAT III certification in vibration analysis, with hands-on experience in predictive maintenance and excellent customer management skills. Key responsibilities include leading monitoring programs, providing technical support, and ensuring customer satisfaction across multiple sectors including manufacturing and oil & gas.
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