Overview

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Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin enables always-on, excellent customer service and can be combined with our Helpdesk to form the Intercom Customer Service Suite, providing AI‑enhanced support for complex or high‑touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom sets the new standard for customer service. Driven by our core values, we push boundaries, move with speed, and deliver value to our customers.

What’s the opportunity?

Intercom CSMs work with thousands of customers across industries to help them realize the full value of their Intercom investment. You’ll guide customers toward early and sustained outcomes by delivering methodologies that drive product adoption, solution...