This Customer Success Manager position is based in the Western United States and is responsible for identifying and closing business opportunities within established accounts by bringing strategic thought and day-to-day operational excellence to propel growth. This position will exceed or achieve sales quota by delivering market share growth as well as other key performance metrics. The Customer Success Manager influences clinical and non-clinical collaborators to increase the use of the company’s annual subscription-based platform solutions and any new commercially released products by applying effective selling skills, in-depth clinical and business expertise, CRM tool, and Assessment/return on investment tools as needed.

The Customer Success Manager will work cross-functionally with Marketing, Service, Finance and Sales teams to enhance the impact of our products by selling additional features within our current customer base. This position will build strong relationshi...