Nurtur Ltd is a diverse group of businesses brought together based on holistically delivering maximum potential growth to Estate and Letting Agents.

Our mission is to help customers grow through technology, marketing, automation and communication solutions that improve engagement, retention and business performance.

Role Purpose

The Customer Success Manager is responsible for managing and growing a portfolio of customers, ensuring they achieve value from Nurtur’s products and services while driving retention, adoption and customer growth.

The role focuses on:

• proactive relationship management
• identifying growth opportunities

Key Responsibilities

• Build strong customer relationships across a portfolio of accounts
• Drive product adoption and customer engagement
• Identify and manage churn risks proactively
• Deliver value‑led customer reviews and regular engagement