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Job Description
We're looking for an exceptional Customer Success Manager who lives and breathes the customer experience. This is not a passive account management role β it's a high-impact, hands-on position for someone who thrives on building deep relationships, solving complex problems, and turning customers into lifelong advocates of Blink Charging.
From the moment a contract is signed, you are the face of Blink to your customers. You own the relationship end-to-end, ensuring every touchpoint β from onboarding to escalation β feels seamless, proactive, and world-class. You don't wait for problems to find you. You anticipate them. You solve them. And then you make the experience even better.
Here's What You'll Do:
White Glove Service from Onboarding Through the Entire Customer Journey
- Own the post-sale handoff and serve as the single named point of contact from day one β no hand-offs, no confusion, just clarity. ...